Privacy Policy 

Last updated: 07/19/2022


At Exmerce, we are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. This policy is based upon the regulations and instructions set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act.



We are responsible for maintaining and protecting the Personal Information under our control. This includes any personal or company information included in your applications or correspondences. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.


Identifying Purposes

We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the buying process or in regards to direct correspondence by an Exmerce team member. 



By utilizing and employing the services of the Exmerce site and all subsequent and connected programs you consent to and knowingly understand your information will be collected, disclosed or utilized as permitted by law. Providing us with your Personal Information is always your choice however the choice to not include specified personal information may result in a delay or inability to effectively utilize Exmerce services. you We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.


Limiting Collection

We ensure that any Personal Information collected will be limited to only details necessary for the purposes stated previously. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, through written notice or via an alternate form of communication provided clear records are accessible. 


Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.



Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used and is the responsibility of the user. Failure to provide updated and accurate information by the user will result in any expenses incurred to correct these failures being entirely payable to the user. Exmerce does not accept any liability or financial responsibility for the correction of these errors. 


Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.



Information in this policy outlines our practices with respect to the management of your personal information and is accessible to you for reference. 


Customer Access

Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you and will require personal verification in the form of multi-factor authentication where applicable. This is in an effort to safeguard your personal information. This also includes instances in which you are referenced in relation to fellow members/users. 


Handling Customer Complaints and Suggestions

If you have any questions or enquiries with respect to our privacy policy or our practices by contacting:


Nelson Liem 


Additional Information



“A cookie is a small computer file or piece of information that may be stored in your computer’s hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.

Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.”


Other Websites

Occasionally our website includes links to outside sources as well as third-party websites. While we make an effort to link to sites which hold our same values in terms of their privacy and policy standards we do not guarantee adherence once you link to these sources. We accept no responsibility or liability for actions or differing standards once you leave our site. We highly suggest when visiting third-party sites you take the time to review their individual policies and privacy procedures. 

This policy has been adapted from the sample provided at: